We live in a global and multifaceted society. A fact that is not only mirrored, but often actively encouraged in a business environment. Undoubtedly, your teams will be made up of people from different racial, ethnic and cultural backgrounds.

Managers generally strive to gain a team with individual thinking, innovative spirit, high productivity and more open-mindedness from this approach. This is based on the recognition that every person is unique. Our points of reference are shaped by external factors such as our demographics, experienced parenting styles and educational opportunities. These in turn influence the way we think and feel; they present the variables in our make-up.

Researchers generally agree that a team pooling a broad scope of perspectives, experiences and attitudes is better equipped to tackle complex problems and successfully meet challenges. In his book The Difference: How the Power of Diversity Creates Better Groups, Firms, Schools, and Societies, the social scientist Scott E. Page argues that