Talent Management

I can't do wright for doing wrong

Can I give you some feedback?

Is there really anyone out there who hears those word and thinks “oh goody, yes please”?

If there is, you’re a much better person than me!

Take this example, it was a long time ago – but I still remember it like it was yesterday.

I’d given a sales presentation to a prospective client with Helen, a new Associate who I was mentoring. Despite not being a traditionally qualified ‘sales professional’, I was actually quite good at what I did. I believed passionately in the product that I was selling, and I had my own sales ‘muscle’ that I used to be effective.

Helen, on the other hand, was very much a qualified sales person. She had worked in sales for one market-leading multinational company for the fifteen years since her graduation. She had been on every sales course suggested – and undoubtedly knew her stuff.

Bee - finding solutions through team performance

Should businesses be more honeybee in the face of adversity?

I was listening to a news programme on the radio. One of the stories piqued my interest. Why indeed would honeybees resort to using animal dung to protect their hives? I was reminded of all the businesses that had to pivot their strategies in recent times. How could they ensure that their teams continued to perform at their best throughout periods of profound change? Please bear with me on this one!

Death of a Sales Manager

My father gave his life to one company, a well-known white goods manufacturer. Trained as an electrical engineer, he started out tightening screws on appliances. But soon he was travelling up and down the country as a salesman and customer service provider selling household goods to shops.

The job suited my suave and humorous father to the core, and he did very well. So well, in fact, that the company made him Sales Manager, a promotion that saw him catapulted … into an office, where he spent his days managing a sales team.

How to mitigate the detrimental effects of imposter syndrome in the workplace

According to a review article published in the International Journal of Behavioral Science, 70 percent of people experience imposter syndrome at some point in their lives.

As a Manager, you are tasked with safeguarding both your employees’ wellbeing and your company’s productivity. It is therefore important to be aware that the effects of imposter syndrome can be crippling for both your employees and your business.

How to take the sting out of holding your employees accountable?

Ensuring that your employees fulfil their responsibilities and meet expectations may feel like a daunting prospect. However, a lack of policy around employee accountability can cause a wide variety of issues for your business.

Each member of your team has responsibilities that you, as their manager, will have assigned to them. The smooth running of the business relies on these tasks being performed satisfactorily.

Any gap caused by an employee not completing their tasks as expected has a knock-on effect on their team members who are left to pick up the pieces. This can lead to colleagues becoming disaffected and disengaged, which will negatively impact the overall performance of your business.

PI Behavioral Assessment™; certified in the European Federation of Psychologists

The Predictive Index Behavioral Assessment™ helps clients to decode the core drives of their employees and offers insights into their needs, likely behaviours, motivations and areas of development. This unbiased knowledge helps clients to hire, retain and develop the best people for their business, and drastically improves understanding, communication, and collaboration within teams.

The Predictive Index, Behavioral AssessmentThe PI Behavioural Assessment is firmly rooted in – and supported by – science. As a PI Certified Partner Company, Predictive Advantage are therefore proud to share the exciting news that the Predictive Index Behavioral Assessment™ has recently been certified by third-party reviewers from DNV-GL, providers of assessment and risk management services according to third party standards across a variety of industries. …

Employee Experience – why you should embrace it

Have you ever considered the employee experience at your company? Most companies are well versed in the world of customer experience, because everyone knows that happy customers come back for more.

It’s easy to see why organisations around the world apply similar principles to all functions in their company. The tide has started to turn. Companies no longer put their customers first and their employees last.

It is now broadly accepted that if you look after your employees, they will look after your customers for you. A positive employee experience is likely to make your people feel more valued, motivated, and engaged, and they are therefore less likely to leave – another plus point for the overall productivity of your company! …

Manager as Coach Launch

Why do we need ‘Manager as Coach?

An opinion poll conducted by Gallup has found that 87% of employees worldwide are unmotivated, disengaged and under-performing.

In contrast, a highly engaged workforce is said to outperform their peers by 147% in earnings per share. The economic repercussions of having employees who do not feel committed to supporting a company’s goals are staggering.

Employee engagement – or rather the lack of – remains a key issue for employers. Nurturing your employees is a professional obligation, and not just for financial reasons. …

Why being able to coach employees makes you a better manager

The findings of the CIPD Learning and Development Survey from 2015 show that three quarters of organisations currently offer a degree of coaching or mentoring to their employees. 13% were planning to introduce this in 2016, with most expecting that their use of coaching will increase by 2017.

But why?

Changing any aspect of your life, be it professionally or privately, does not only require a huge amount of energy and resolution but often a good advisor too – someone who is able to help you to judge things objectively, who has experience with comparable situations and problems, and is nevertheless able to suggest individual solutions.

In our private lives, we would naturally turn to a trusted friend or a close member of our family to help us work through these issues and arrive at a solution.

It is therefore not surprising to learn that more and more people who find themselves professionally stuck in a rut or at a crossroads turn to a coach. As a manager, you should expect to be – or become – the first port of contact for any developmental issues or when guidance is needed. …

Making teams work like legendary Basketball Coach Pat Summitt

Sadly, Pat Summitt passed away in June 2016 after a courageous battle with early-onset Alzheimer’s. After 38 years as a successful basketball coach, she leaves behind a legacy of creating winning teams.

Under her leadership, the Tennessee Lady Volunteers basketball team never had a losing season. Pat Summitt accrued over 1098 career wins, the most in the history of National Collegiate Athletic Association basketball. Sporting News placed her at number 11 on a list of the 50 Greatest Coaches of All Time in all sports. Pat was the only woman on the list.

Pat Summitt elicited a consistently high performance from her team under pressure, the kind that all leaders – in sports or business – crave. She created success in a sport where teamwork is paramount, and her team had the greatest respect for her.

So, what lessons in leadership and team building can managers take from this winning coach? …